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On the side navigation bar, select the ADMINISTRATION tab, and click Integrations.
Aquila Clouds displays the Integrations page.Click Add.
Aquila Clouds displays the Add Integration page.Select Ticket Service as the Integration Service Type.
Aquila Clouds displays options for adding a ticket service integration.Enter the following details:
State: Toggle on to set the ticket service to active.
Name: Type the name of the ticket service.
Integration Type: Select the required ticket service for integration.
Okta:
Okta Client Id: Type the required Okta Client Id.
Okta Domain: Type the required Okta domain.
Service Now:
Username: Type the service now username/client id.
Password: Type the required password/client secret.
Instance ID: Type the Instance Id/Name for e.g.,
https://<instancename>.service-now.com
Click Confirm.
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